Rest easy knowing your funds are protected

From your business account to your debit card, NorthOne Account’s built-in security features keep your money safe.
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NorthOne is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A., Member FDIC.

Secure transactions

Use Touch ID™ or Face ID™ to log in, send payments, and view sensitive details.

Fraud monitoring

Rest easy knowing our trust and safety and customer care teams are working hard to protect your account.

Card controls

Block transactions on lost or stolen cards and order a new one in seconds.

Insured deposits

Your funds are FDIC insured to at least $250,000 through The Bancorp Bank, N.A., Member FDIC.

Common security questions

Is my account insured?

Your funds are FDIC insured to at least $250,000 through The Bancorp Bank, N.A., Member FDIC.  That means your funds are federally protected up to $250,000 against bank failure or theft.

What is The Bancorp Bank, N.A.?

NorthOne is partnered with The Bancorp Bank, N.A., a federally-chartered bank and member of the FDIC. The Bancorp Bank, N.A. has built out powerful API-driven technology to support quick digital account opening and other self-serve features that empower small business owners.

What do I do if my debit card was lost or stolen?

All you need to do is contact our customer care team through the NorthOne app. New cards are usually delivered within 5 business days.

Is my personal information safe?

Yes. We take privacy very seriously. We never store or maintain any sensitive personal information, and will only communicate with you through secure channels.Learn more

Is mobile banking safe?

Yes. We protect your account with multi-factor authentication, constantly monitor transactions for any suspicious activities, and will notify you immediately if there’s anything to be concerned about. Plus, your funds are FDIC insured through The Bancorp Bank, N.A., Member FDIC.

Where can I report security problems?

If you found any security problems with our website or products, they can be submitted here: northone.com/disclosure

You’ve got this, and we’ve got your back

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NorthOne is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A., Member FDIC.
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All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with this card program.

Banking Services provided by The Bancorp Bank, N.A., Member FDIC. The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank, N.A., Member FDIC pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.