Our Customers

Product

About Us

Home FAQ

FAQ

 

General

Is my NorthOne account FDIC insured?

no Image

What device do I need to use the NorthOne app?

no Image

Accounts

Will I receive account statements?

no Image

What should I know about sub-accounts?

no Image

Move 

Money

How long do deposits take to clear?

no Image

Can I deposit cash into my NorthOne account?

no Image

Cards

I lost my card or it was stolen. What do I do?

no Image

Can I have more than one NorthOne MasterCard debit card for my company?

no Image

Learn

 

More

Didn't find the answers you were looking for? No worries!
Visit our customer support page to read more FAQs or get
in touch with our support team via the app.

About Us

About NorthOne

Our Team

Open Banking

Careers

Contact Us

Press

Business banking
made for America

© 2021 NorthOne. All Rights Reserved.


All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with this card program.


Banking Services provided by The Bancorp Bank, Member FDIC. The NorthOne Mastercard® Small Business Debit Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Bancorp Bank does not endorse or sponsor and is not affiliated in anyway with SBA-PPP Loans.


IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.